Welcome to MVX Multiverse
At MVX Multiverse, we help companies implement AI — from GenAI chatbots to customised agentic AI solutions — to improve customer experience, reduce workload, and work smarter. No jargon. No hype. Just solutions that work.
Introducing Agentic AI
AI that takes action, not just answers.
We’re at the forefront of building Agentic AI — intelligent agents that don’t just respond to queries, but perform tasks, take initiative, and handle multi-step actions across systems. Whether it’s automating workflows, drafting emails, updating CRMs, or managing content pipelines, MVX agents are built for action and ready for rapid deployment.
Our ecosystem includes a growing library of task-specific agents such as the customer service agent, catering query agent, event venue query agent, nutrition agent, pricing calculation agent, comparison agent, quotation agent, data analytics agent, candidate matching agent, as well as WhatsApp and email trigger agents. Each one is purpose-built and fine-tuned for real-world use cases.
At the heart of this system is our Agent Orchestrator—a smart controller that listens for external inputs such as user prompts, form submissions, or API events, and automatically activates the right agent for the job. This modular, orchestrated design allows us to deliver scalable, responsive solutions that integrate seamlessly with your business tools and workflows.
Impact Metrics of MVX Multiverse
Discover how our AI solutions are making a difference.
THOUSANDS OF USER QUERIES PER DAY
On golden screen cinemas ai chat
(including agentic ai bookings)
gsc.com.my
Over 35k monthly visitors
On CHIEFEATER,
our foodie reviews site with our own ai concierge
chiefeater.com
E3 BUSINESS LISTINGS AI
in association with E3HUBS, Malaysia’s premiere entrepreneur development platform
e3.mvxmultiverse.com
Transforming Businesses with AI Technologies
Our services help streamline operations and enhance customer experiences through innovative AI-driven solutions.
We guide businesses through the journey of AI adoption through the following solutions and services:
GenAI Chatbot Development
We design and deploy intelligent, conversational AI assistants that enhance customer interactions and automate business processes.
Agentic AI Development
From autonomous email responders to multi-system task agents, we create deployable AI agents that handle actions, not just answers.
Internal Knowledge Assistants
Our AI-powered knowledge assistants help employees access relevant information instantly, boosting productivity and efficiency.
Use Case Planning
We work closely with businesses to identify and prioritize AI opportunities, ensuring strategic implementation for maximum impact, including analytics and business intelligence solutions
Guardrails and Safety Layers
Our solutions incorporate ethical AI frameworks, ensuring compliance, bias reduction, and responsible AI deployment.
Security Testing (Red Teaming)
We rigorously assess AI vulnerabilities through red teaming exercises and security evaluations to safeguard systems against threats.
Prompt Engineering
Our expertise in optimizing AI prompts ensures accurate, relevant, and meaningful responses tailored to specific business needs.
Training and Onboarding
We provide comprehensive training programs to help teams and clients seamlessly adopt and leverage AI technologies.
Why Businesses Work With Us
Let us be your guide to a successful and effective AI journey.
1. Start Simple
The easiest way to begin is with a GenAI chatbot. It handles common questions 24/7 and delivers consistent responses—without overloading your team.
2. Stay In Control
Our chatbots stay on topic. With proper guardrails, they don’t guess, hallucinate, or answer what they shouldn’t. If it’s out of scope, they politely say so.
3. Secure By Design
We have run red teaming simulations with external cybersecurity experts. It’s not just about what your bot can do—it’s what it should never do.
4. Smarter Than You Think
With the right setup, it can handle price queries, or choose to courteously decline answer irrelevant inquiries, and more. We train our GenAI solutions to do what you require of it.
5. Built On Trust
We work transparently—showing what GenAI can and can’t do. Every deployment includes clear explanations, oversight, and room for feedback.
6. AI-assisted Decision Making
Finally, we can also create tailored AI-assisted analytics and business intelligence solutions to help you make smarter and faster decisions.
Is It Time To AI For You?
If you’re …
• Missing customer enquiries
• Answering the same questions over and over
• Losing leads while your team sleeps
Then it’s probably time.
We’ll help you decide if it’s worth it — for your business, your customers, and your bottom line.
Book a call with us now.
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