Unlocking Business Potential with AI-Powered Tools and Insights

HRM has always stood for Human Resource Management I sometimes wonder how long that definition will remain entirely accurate. As organisations begin adopting AI, HR may find itself managing more than just people. That probably sounds strange. After all, AI doesn’t apply for jobs. It doesn’t receive a salary. It doesn’t go on annual leave….

Where should we start Most people expect me to recommend a chatbot. Or an AI agent. Perhaps a customer service assistant or a workflow automation project. Surprisingly, I usually don’t. Instead, I ask a different question. “Have your people experienced what AI can actually do?” Because before organisations transform with AI, people need to transform…

One of the things I’ve noticed about AI projects is that everyone celebrates the same milestone. The AI goes live. The chatbot is published. The AI assistant is connected. The automation starts running. Everyone involved breathes a sigh of relief. The project is finished. Except… I don’t think it is. In many ways, I think…

I came across a sign recently that made me smile. It read: “Do not poo in the urinal.” My first reaction was probably the same as yours. “Surely nobody needs to be told that.” Then I caught myself. The sign exists because somebody did. As amusing as it was, it reminded me of something much…

Most AI Projects fail not because of the technology but because of the lack of knowledge preparedness

That may sound like a strange thing to say. A year or two ago, I would have said I was an AI user. I’d ask a question. AI would give me an answer. I’d move on. It wasn’t all that different from using a search engine, except the answers were more comprehensive and conversational. AI…