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Don’t Let AI Become the Goal
One of the things I enjoy most about mentoring founders is that the conversations are rarely about technology. They’re about decisions. Recently, one of my mentees was excited about adding AI to his app. He was convinced it would increase usage. I smiled and told him he was probably right. An AI feature would almost…
Before You Start Your AI Project, Measure What Matters
One of the first questions I ask organisations before they begin an AI project has nothing to do with AI. It’s much simpler than that. “What are you measuring today?” The question often catches people off guard. We’ve already started talking about AI strategy, customer experience and automation, yet I’m asking about numbers that already…
HRM May Soon Stand for Something Different
HRM has always stood for Human Resource Management I sometimes wonder how long that definition will remain entirely accurate. As organisations begin adopting AI, HR may find itself managing more than just people. That probably sounds strange. After all, AI doesn’t apply for jobs. It doesn’t receive a salary. It doesn’t go on annual leave….
