Unlocking Business Potential with AI-Powered Tools and Insights

I came across a sign recently that made me smile. It read: “Do not poo in the urinal.” My first reaction was probably the same as yours. “Surely nobody needs to be told that.” Then I caught myself. The sign exists because somebody did. As amusing as it was, it reminded me of something much…

It’s a question I’ve been asked more than once. Usually by business owners who are deciding whether to put their products, services or prices on their website. The concern is understandable. “If I publish my prices, won’t my competitors see them?” My response is usually another question. “What happens if your customers can’t find you…

Something interesting happened to me this morning. A colleague and I were travelling in different countries on different airlines. By pure coincidence, both of our flights were delayed. A few moments later, we compared notes. He had received a WhatsApp message and an email informing him of the delay. I had received an SMS and…

HRM has always stood for Human Resource Management I sometimes wonder how long that definition will remain entirely accurate. As organisations begin adopting AI, HR may find itself managing more than just people. That probably sounds strange. After all, AI doesn’t apply for jobs. It doesn’t receive a salary. It doesn’t go on annual leave….

One of the most interesting conversations I had with a client recently wasn’t about prompts. It wasn’t about which AI model to use. It wasn’t even about technology. It was about ambiguity. We were reviewing the knowledge that would eventually guide their AI assistant. At first glance, everything looked fine. Then we came across a…